frequently asked questions
What Shipping Methods Are Available?
We offer a range of shipping options to fit your needs. Standard shipping typically delivers within 3-10 business days for the USA and Canada, with faster options available through expedited or express shipping. International shipping times vary, generally taking 7-15 business days, with expedited options available for quicker delivery. For local customers in the Vancouver area, we also offer convenient local pick up. Choose the option that works best for your timeline!
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What are shipping times and costs?
Shipping times and costs depend on your location and selected shipping method. For Canadian orders, costs start at a flat rate with expedited and express options available for an additional charge. International shipping rates and delivery times are calculated at checkout. We also offer local pick up for orders in Vancouver.
What payment methods can I use?
You can use major credit cards like Visa, MasterCard, American Express, or PayPal to complete your purchase. For local purchases or events, we may also accept other methods of payment. We aim to make the checkout process as seamless as possible.